Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

Order Processing Time

All orders are processed within 1–3 business days after your order is placed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand periods, processing times may take slightly longer. If there is a significant delay with your order, we will contact you via email or phone.

Shipping & Delivery Time

Delivery times may vary depending on your location and the shipping method selected.

Estimated delivery time:

• UAE: 2–7 business days

• International Orders: 7–20 business days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, customs clearance, or other circumstances beyond our control.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

We may occasionally offer Free Shipping promotions. Any applicable offer will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp, depending on the shipping method.

Please allow some time for the tracking information to become active after your order has been dispatched.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please double-check your shipping information before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your address, please contact us as soon as possible. We will do our best to update the address before the order is shipped.

Delayed or Lost Orders

We are not responsible for shipping delays caused by courier companies, customs, weather conditions, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact us and we will assist you in checking the status of your shipment.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.

Please provide your order number and clear photos or videos of the item so that we can investigate the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our website or customer support channels.

Thank you for shopping with us!